End User License Agreement

1. Acceptance of Agreement

This End User License Agreement ("Agreement") governs your installation, access to, and use of Dispatch Simulator ("Game"), developed and published by Savage Systems ("we," "us," or "our").

By installing, accessing, or playing the Game, you agree to this Agreement. If you do not agree, you must not use the Game.

2. License Grant

Subject to compliance with this Agreement, Savage Systems grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the Game for personal, non-commercial entertainment purposes.

You do not acquire ownership of the Game, its source code, artwork, audio, characters, scenarios, or other intellectual property.

All rights not expressly granted are reserved by Savage Systems and its licensors.

3. Restrictions

Unless expressly authorized by Savage Systems or permitted by applicable law, you may not:

  • Redistribute, resell, sublicense, or commercially exploit unauthorized copies of the Game.
  • Reverse engineer, decompile, or modify the Game in violation of applicable law.
  • Circumvent licensing, authentication, or security systems.
  • Use cheats, exploits, unauthorized automation, or malicious software to interfere with gameplay or multiplayer services.
  • Interfere with servers, infrastructure, or other players.
  • Use the Game for fraudulent, unlawful, or abusive activities.

4. Artificial Intelligence Features

Dispatch Simulator uses artificial intelligence to generate interactive caller dialogue and voice responses.

You acknowledge that:

  • AI-generated conversations may be unpredictable, inaccurate, repetitive, or inappropriate.
  • AI responses are fictional and are not professional emergency response instructions.
  • AI services may experience interruptions, delays, or temporary unavailability.
  • Certain AI features may require an active internet connection.
  • AI functionality may be adjusted, restricted, or updated to maintain security, reliability, or service quality.

The Game is intended for entertainment and simulation purposes only. It is not an emergency communications training certification or a substitute for professional emergency dispatch procedures.

5. Multiplayer Conduct

Players participating in multiplayer features must treat others respectfully and use the Game's online services responsibly.

Prohibited conduct includes harassment, threats, discriminatory abuse, intentional disruption of gameplay, exploitation of vulnerabilities, and attempts to compromise other players' accounts or systems.

Savage Systems may investigate reported misconduct and apply proportionate restrictions, including warnings, temporary suspensions, or permanent removal of online access.

Enforcement decisions may be reviewed upon request, subject to operational and safety considerations.

6. Content and Sensitive Themes

The Game contains fictional emergency situations, potentially including violence, accidents, medical emergencies, distressing dialogue, and psychological horror.

Player discretion is advised.

Savage Systems does not guarantee that AI-generated content will always be suitable for every player.

7. Intellectual Property

Dispatch Simulator, Greyford County, original gameplay systems, visual assets, audio, trademarks, and related content are owned by Savage Systems or its respective licensors.

You may create and monetize ordinary gameplay videos, screenshots, livestreams, and commentary, provided they do not misrepresent official affiliation with Savage Systems, infringe third-party rights, or distribute the Game itself.

Savage Systems may publish separate content creation guidelines.

8. Updates and Changes

Savage Systems may release updates, patches, balance adjustments, new content, or technical changes.

Features may change during development, including early access and beta periods.

We may discontinue particular online features or services where reasonably necessary, subject to applicable law and any specific commitments made at purchase.

9. Purchases and Refunds

Purchases made through third-party platforms are subject to the applicable platform's purchasing and refund terms, together with mandatory consumer protection rights.

Purchases made directly through Savage Systems are subject to the refund terms disclosed at checkout.

Nothing in this Agreement excludes or limits any refund, cancellation, or other consumer rights that cannot lawfully be waived.

10. Suspension and Termination

We may suspend or terminate your access to online services for material violations of this Agreement, security threats, fraudulent activity, or other legitimate operational reasons.

Where appropriate, we may provide notice and an opportunity to resolve the issue.

Termination does not affect rights or remedies that must survive under applicable law.

11. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Game is provided on an "as available" basis without guarantees of uninterrupted operation, error-free performance, or compatibility with every device.

Nothing in this section limits statutory warranties, consumer protections, or other rights that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, Savage Systems will not be liable for indirect, incidental, special, or consequential damages arising from use of the Game.

This limitation does not apply where prohibited by law, including liability that cannot legally be excluded.

13. Changes to This Agreement

We may update this Agreement to reflect changes in the Game, our services, or legal requirements.

Material changes will be communicated through appropriate channels. Where required by law, we will obtain additional consent.

14. Governing Law

This Agreement is governed by the applicable laws of Ontario and Canada, without depriving consumers of mandatory protections available under the laws of their jurisdiction.

15. Contact

For questions concerning this Agreement, contact:

Savage Systems
Website: https://www.dispatchsim.ca
Discord: https://discord.gg/wsWWDJwFN

© 2026 Savage Systems. All rights reserved.